Awareness: Creating a favorable impression of a product or service.
Benefits: The advantages associated with using a given product or service.
Blind Envelope: Direct mail advertisement disguised as ordinary correspondence.
Body: The text of the written content.
Call Out: A brief section that stands out from the written content, in order to draw readers' attention to a particular feature of the service or product.
Collateral: Printed material including brochures and pamphlets aimed at providing information and increasing sales.
Copy: A reference to all the writing found in all marketing material including direct mail, brochures, websites and ads.
Exposure: A form of non-monetary compensation offered to writers for their work.
Features: Qualities of the product or service.
Headline: Copy element above the body of the written content that calls attention to the important message.
Johnson Box: Headline in a direct mail letter, often sent within a rectangular box.
Kicker: An element of copy just above the headline that creates interest in the content to follow.
Sidebar: A vertical stretch of copy usually including client testimonials or case studies in longer brochures.
Subheads: Mini-headlines inserted in the content in order to break the monotony of long texts.
Teaser: A brief copy on direct mail envelops that raises interest.
Unique Selling Proposition (USP): A feature that distinguishes a company's product or service from that of the competitors.
I immediately got a call from a moving company who was very professional. We've had good communication, the survey was punctual and they returned a quotation the following day as promised. So far, so good!