HR Outsourcing - Buyers Guide

HR Consultant Terminology

Activity-Based Costing: Assesses the costs associated with certain aspects of company operation.

Barriers to Outsourcing: Often baseless fears within the company that act as obstacles to outsourcing human resources.

Business Process Outsourcing (BPO): Analyzing business processes and then working with business providers to regenerate and outsource them.

Commercialization: A positive byproduct of outsourcing; when a company generates equity value from its internal operations.

Dismissal: The process of removing employees from their employment.

Empowerment (Enablement): Empowering people with more responsibility and control in their given field.

E-sourcing: HR outsourcing service providers with a web interface.

Gainsharing: Contract obliging client and service provider to share the financial profit generated by their cooperation.

Make Versus Buy: Dilemma often faced by customer when contemplating on "making" or performing a certain activity in-house or “buying” the service.

Outsourcing: External contractors undertake work originally performed in-house.

Performance-Based Pricing: Compensation is linked to specific performance or outcome.

Scope of Services: Agreement summing up the services provided by the HR outsourcing party.

Service Level Agreement: Defines the intended or expected level of service.

Service Provider: The third party that provides outsourcing services for a company.

Value Proposition: An estimation of the value an organization is expected to gain from outsourcing certain services.

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The form was easy to fill out and took only a few minutes. It was easy for me to find the service I needed, and I quickly heard from a couple of helpful companies.

Angelica, Buyer
Milan, Italy