Air Cargo - Buyers Guide

Air Cargo - How to Choose

Choosing among the hundreds, if not thousands, of air cargo service providers currently offering their global services can be a confusing task. Each service offers something unique to entice clients to choose their company. When trying to decide between a subdivision of a large airline or an express delivery service, there are a few questions that will help you determine which supplier to choose. Continue reading to get an overview of what a good, reliable air cargo service provider will offer.

Firstly will the company act as your freight forwarder? Although it might seem like an obvious question, not all cargo companies will take care of your paperwork and the logistics of your shipment. Instead, they might subcontract the work to other delivery services or leave you to deal with all of the logistics yourself – if such is the case, then you better look for another company to deal with as you could end up with a huge mess on your hands if you file one even document incorrectly.

Secondly, you should find out if the company offers bulk discounts and/or other promotions or deals so that you are paying the best price possible for the shipment of your goods.

Next, find out what kind of insurance is offered by the air cargo supplier. If they tell you that you must arrange your own insurance then you might want to reconsider your options. A good air cargo provider will have their own insurance coverage – at the very minimum they will offer insurance for the time that they take possession of your belongings up until they goods are landed and off-loaded. At that point if you have a freight forwarder, they can always arrange for supplementary insurance to cover the shortfall.

Security is another big factor when it comes to air cargo. You have to ascertain that the airline companies that you have shortlisted have tight security around the aircraft and can assure you that your shipment will not disappear on route to its final destination. The security of your air cargo provider is especially important in today’s volatile global climate.

The quality and customer service offered by an air cargo provider will also speak volumes about their handling of shipments. If you receive polite, courteous treatment, then you can expect your goods to be handle respectfully as well. Plus, you can count on rapid service if your shipment happens to get lost or damaged along the way.

Lastly, a good air cargo supplier will have staff who know the business, know their pricing, know the ins-and-outs of air transport and who can offer you real solutions to your air cargo needs. While talking to the agent handling your file, you should feel confident that they are giving you’re the best solution to your air cargo needs, otherwise you should take your business to a provider with whom you have more confidence.

Air cargo is the best way to get time-sensitive shipments to their destination on time. As long as you ask the proper questions and take the time to do a little bit of research on the company you eventually choose, you can rest assured that your goods will get to where they are going on time and in their original condition.

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I filled in a form and got offers right away. I can't believe how easy this was!

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Maryland, USA